Running a Business is Hard.
We Make Running Your
WordPress Site Easy.
Ongoing Site Maintenance & Website Development for Busy WordPress Site Owners
You’ve built a thriving business: Award yourself with one less item on your to-do list and let us handle your website demands.
With 8+ years of WordPress experience, we can help with:
Pick the best plugins to meet your needs, install them on your site, and customize their look and function
Place new content on your pages and in your blog
Customize your theme to make your web site speak for your business and brand
We’ll help you navigate and solve problems as they arise
Did your previous contractor leave you hanging? We’ll pick up where they left off & help bring your project to completion.
Make sure plugins, security patches, and WordPress software are kept up to date
Maintain backups of your site files for quick & easy restores and peace of mind
Have a new product, program launch or big event and need your site to shine? We help with jobs big and small.
Hear what our customers have to say:
Kate was brought in to work on my website with a designer I had hired. Kate is a powerhouse who really knows her stuff. She's accessible, savvy, clear, concise, responsive and timely! She made great suggestions along the way and answered all of my questions. I am so grateful that Kate was part of the team to bring my new website to life!
Kate Gilbert is everything a savvy B2B digital marketer or small business owner could want in a site developer. Not only are her development skills top-notch, so is her ability to quickly learn and understand your business and its needs, uses cases and goals. It’s this unique combination of talents that makes her my first choice for projects large and small.
While no one “likes” to take on large-scale site redesigns on tight timelines, Kate and her team will rise to the occasion and create sane, phased and practical timelines that check the right boxes without compromising the cleanliness, quality or functionality of the code. Cutting corners just isn’t in her vocabulary—period.
On top of that, when your own tension is running high, Kate balances that with her perpetually calm, can-do attitude. Then, when she delivers the goods, you realize you don’t want to work with any developer who isn’t Kate again. And not just because she made you look good, but because she’ll have become a true extension of your full team.
A fantastic experience working with Kate and WordPress SuperService! My non-profit event needed a new site and image, and Kate was incredible in helping make this happen. Her dedication to the project and attention to detail were beyond expectations, and I would recommend her and her company to anyone!
I've used Kate's website design services both for my own business website as well as for a non-profit I volunteered with which needed a major website overhaul. Kate is easy to work with. For my own business site, I wanted to do things a bit more piecemeal to save some money since I am generally fairly comfortable with basic Wordpress. Kate was able to help me on an hourly basis for the parts I found challenging or just didn't have time to wrestle with -- she really took the struggle out of setting everything up. In addition, when my webhost later became a bit flaky, she was able to step in and help me move the whole site to a new host so that it was seamless.
When a nonprofit I volunteer for decided to give its website a major revamp, I suggested they use Kate. In this case, Kate did a phenomenal job balancing several different voices from the board of the organization, and not only did the entire website design soup-to-nuts, but also was able to provide training to the organization so that they could continue maintaining the website going forward.
I recommend Kate to all my friends who need website support whether they need a small or large project taken care of, and I look forward to working with her on future projects!
Some of our most recent work
Concord Center Acupuncture
Holy Family Parish
Douglass School PTO
Boston Harbor Tax Advisors
Lowell Surgical Associates
We Know WordPress
Experienced developer Kate M. Gilbert has been leading the WordPress SuperService team for almost a decade. We eat, sleep, and breathe WordPress in all its glory and its quirks.
WordPress site owners come to us with WordPress support needs on all fronts: Placing new content, connecting their site to social media platforms, design changes, WordPress and plugin updates, and more. Often they want to manage their own sites, and just needed someone to lean on who knows WordPress inside-out.
Driven by her passion for problem solving and crafting workable solutions, Kate has created this one-stop, full-service shop for all things WordPress and surrounded herself with a team of tech-savvy developers who are ready and waiting to handle your site support.
Why Should You Outsource Your Site Support?
As you know, your business won’t run itself, and neither will your website. It’s time to turn to an expert who can deal with the hassle of maintenance issues specific to the WordPress platform while you handle the hustle of being a business owner.
Get Started Today
- All the benefits of the Basic plan, plus these features:
- Enhanced Site Security
- Site Speed Monitoring
- Google Analytics & SEO Reporting
- Google Search Console Support
- Ongoing site enhancements for SEO
- Support to help your site show up in search
- All the benefits of the Business plan, plus these features:
- Reach us anytime on a dedicted Slack channel
- We'll work together to make ongoing site design updates
- Copywriting and content authoring available for SEO
- Includes Monthly project check-in calls
- Social media support
- Same Day Response
- All the benefits of the Partner plan, plus these features:
- Local Search Engine Optimization (SEO) done for you
- Landing Pages & A/B Testing
- Content creation & copywriting
- Google AdWords Support
- Weekly Success Reports
- BEST VALUE FOR SEO NEEDS
- All the benefits of PartnerPlus, plus these features:
- Your Dedicated, On-Call Web Support Team
- eBlast Setup & Support
- CRM Integration
- eCommerce support
- Fully white-label development services
- Limited Availability - Only A Few Slots Open!
Other features included in every plan
We offer round-the-clock WordPress site monitoring. You don’t need to worry about tracking us down when problems occur. We’ll be the first to know if your site goes down or runs into issues.
With regular backups of your site files and database at the ready, your site will be as portable as can be. Request a full site export same-day to port your files wherever they need to go with ease.
Work with a WordPress pro who has tackled every site challenge under the sun. Getting a crazy error message? We’ve seen that before. Have a plugin that isn’t playing nice? We know how to get everything in sync.
New to WordPress? That’s okay! We were once, too. That’s why we offer training resources right in your dashboard that help you learn your way around. Before you know it, you’ll be updating your site on the fly and contact us just for the big stuff.
Have no fear, our Maintenance Plan onboarding process is fast and easy. Give us the details and let us handle the rest!
We’re a small shop and we intend to keep it that way. That means we’re always available to our clients to tackle issues and crises, troubleshoot problems, or just shoot the breeze. Learn how we can help your business grow!